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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Megan Melzer

June 22, 2026

5  out of  5
rating by Megan Melzer
"Long time family customer of this office and I wouldn't have it any other way! Jennifer M. is an absolute joy and walks through things very clearly, works to ensure you have the best policy, and is very responsive. Couldn't recommend more!"
We responded:
"Megan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Trevor Jones’s Team—we are always here to help!"
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Cheryl Helms

June 16, 2026

5  out of  5
rating by Cheryl Helms
"I am finally here to give a HUGE shout out to Jennifer McPeters of Trevor Jones State Farm Insurance Agency in York County!! Jennifer has always helped me with ANY questions regarding my insurance needs. I have never been made to feel that my questions to her are silly or that I'm taking up valuable time in her workday. I had an experience last summer where my vehicle was involved in a minor incident in a parking lot. I received insurance information from the other party and thought I would eventually have to cover the cost of repairs myself. I was wrong! The other party was honest and State Farm agents contacted me and helped me every step of the way to have the damages done taken care. Once that happened, I realized the work completed was not quite up to par. I made a phone call to the 800 number and after some phone calls from State Farm to the collison repair shop, I was able to return to the shop and it was done once again! I thought I would l have to deal with my lack of close inspection. Based on my experience with the State Farm group, I told the woman who helped me that I would definitely be moving my car insurance needs to be with State Farm. I contacted the Trevor Jones office and spoke to Jennifer. I told her about my promise to switch auto insurance carriers, and I have no regrets doing that. I have had a very positive experience and now I have Jennifer McPeters to contact directly with all my questions. She told me it would be good to have an individual agent to speak with, and she was right!! I have zero regrets switching and I have saved $$. If you are considering a switch, I honestly and highly recommend this office located on Route 17 in York County. Every individual I have spoken to on the phone or in person when I have stopped by the office is friendly and helpful. It took me years to just make the switch, and I do not see me looking elsewhere any time soon."
We responded:
"Thanks so much for the fantastic rating, Cheryl! We are so glad you had a positive experience with us here on State Farm Agent Trevor Jones’s Team. If there is anything we can do for you in the future, just give us a shout! "
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N L D

May 20, 2026

5  out of  5
rating by N L D
"My agent, Jennifer P is better than yours.. why because, she gives me ALL my information with no chaser! So very informative and always available! Thank you Jennifer for making each interaction with you worth the call!!"
We responded:
"Thank you for the fantastic review, N! We are always here to help with your insurance needs here in Yorktown . "
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Kathy Kirby

May 11, 2026

5  out of  5
rating by Kathy Kirby
"Oh my.... Being proactive I called State Farm and spoke with Jennifer McPeters. Was going to DMV to transfer title on used car purchase and she couldn't have been more helpful. Took all info and set it all up. All she needed was Vin # on Monday - and low and behold she called and asked if we had Vin # yet. Was able to give to her and in minutes she had insurance set up. Ready to go when we went to DMV. What a wonderful experience. We've been client of Trevor Jones for years now. All our experiences have been exceptional. Give them a try - you won't be disappointed. Thank you Jennifer."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Mike L

April 14, 2026

5  out of  5
rating by Mike L
"Mark combined our home/car insurance and communicated with our current providers for a successful transition to State Farm! He also saved us money and that is always great! I appreciated his time and efforts making this a great working experience. If you are price checking, or in need of insurance, contact Mark you will not be disappointed! Thank you, Mark"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Trevor Jones’s Team here in Yorktown . "
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elizabeth draper

April 10, 2026

5  out of  5
rating by elizabeth draper
"Mark was so helpful figuring out what would best work for my needs. He wasn’t pushy but followed up to make it easier on me."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Trevor Jones’s Team here in Yorktown . "
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Val Underwood

April 6, 2026

5  out of  5
rating by Val Underwood
"Got me a quote for less than half the price of the call i made beforehand ! Ms Jennifer made my experience easy and simple through and through, with laughs included ! Thank you so much ! Highly recommend 🙏🏽"
We responded:
"Val, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Trevor Jones’s Team!"
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William Warren

March 16, 2026

5  out of  5
rating by William Warren
"Mark Hansen was very informative and helpful. I needed to add a vehicle to my policy and he made it as easy and fast as possible. Very appreciative of the help I received from Mark."
We responded:
"William, thank you! We appreciate your trust in us to take care of your insurance policies."
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Trientje Tippens

March 2, 2026

5  out of  5
rating by Trientje Tippens
"I recently compared several insurance companies and selected State Farm for coverage and a lot of that had to do with agent Mark Hansen. Mark was so helpful and personable that I felt he was the right agent for me to work with in case I ever had questions or a possible claim in the future."
We responded:
"Thank you so much for the 5-stars, Trientje! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Trevor Jones’s Team anytime."
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Brian Bell

February 18, 2026

5  out of  5
rating by Brian Bell
"Mark Hansen is a really great insurance agent. He was very professional, patient, and very knowledgeable. He provided me the upmost top tier customer service! I am truly satisfied and he is highly recommended. Thank you again Mark!!"
We responded:
"Thank you for the wonderful review, Brian! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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madison knutty

February 17, 2026

5  out of  5
rating by madison knutty
"Jennifer was awesome! She helped me bundle my home and auto insurance. She was very helpful and knowledgeable. Any question I had, she answered them no problem."
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James Buelow

February 4, 2026

5  out of  5
rating by James Buelow
"Called to request a copy of my home insurance policy for tax purposes. Spoke with Mark and he said that he would send shortly and he did. Thank you Mark. I have always received outstanding Customer Service from Trevor and Staff. Professional, courteous, and very responsive. Thanks again. Jim Buelow"
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Jacob Marmon

December 18, 2025

5  out of  5
rating by Jacob Marmon
"Just recently purchased a motorcycle policy. Mark Hansen assisted me set me up with a great plan and answered any questions I had. The receptionist answered the phone immediately which I am very surprised by as I usually have to call twice anywhere for them to answer. 5/5 stars zero complaints."
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Treson S

December 18, 2025

5  out of  5
rating by Treson S
"So fortunate to have Jennifer in my court. She not only coached me through a last minute policy change but also identified and rectified issues with my account that nobody else noticed. I wouldn't have been able to move into my new apartment without her. She's a lifesaver!"
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Pamela Taylor

December 13, 2025

5  out of  5
rating by Pamela Taylor
"I've been using State farm since relocated from Medina Ohio to Virginia beach. They've been a loyal reputable business that pulled through and for me when I had to head on auto accident in 2001. And State farm by your side. I love their umbrella policies and they're just a really good insurance company to go with you can bundle your renters and automobile policy and get a significant discount. Thank you for your professional business State Farm."
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Ladaisha Sanders

December 11, 2025

5  out of  5
rating by Ladaisha Sanders
"Jenn was amazing"
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grunkleann

December 5, 2025

5  out of  5
rating by grunkleann
"Mark was very patient, helpful, kind and attentive when I was signing up to this office! Thank you so much, Mark!"
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Construction Worker

December 4, 2025

5  out of  5
rating by Construction Worker
"Mark Hansen... did a wonderful job securing me an affordable auto insurance plan? As well as was able to help me with my renter's insurance. He was very kind,polite and knowledgeable about what I needed to get done. Thank you so much for your help."
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Carson Gross

November 26, 2025

5  out of  5
rating by Carson Gross
"Polite, professional, and a pleasure to work with. Would highly recommend."
We responded:
"Thanks so much. Glad we could help with your auto insurance today! "
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COURTNEY CHANDLER

November 26, 2025

5  out of  5
rating by COURTNEY CHANDLER
"Mark, in the office, is so easy to work with. I have been working with him for the last few years. He is very professional and helpful. I would highly recommend this company to anyone."
We responded:
"Courtney, Thanks for the review ! We are thrilled to hear that working with mark through the years has been a great experience. He is a rockstar in the office.

We appreciate your trust in the team.
"
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Katiria Liz

November 13, 2025

5  out of  5
rating by Katiria Liz
"Jennifer was super helpful very informative. Provided me with amazing information that I didn't even receive from other companies. Definitely would recommend her as an agent"
We responded:
"Thanks katiria for the 5 ⭐️ review. I’m glad to hear she carried out our agencies mission to help make insurance easy. "
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Shenee Wilson

November 7, 2025

5  out of  5
rating by Shenee Wilson
"Ms. Jennifer McPeters is the most amazing Agent. She is amazing with her Customer Services , Great at price Quoting and has an amazing personality. I've been with State Farm for 9yrs and Ms. Jen is my go to person with anything rather its Auto, Life Ins. etc you name it Ms. Jen got you covered. Thank You Ms. Jen for all that you do!!!"
We responded:
"Thanks Sheree for the review. Jennifer does an excellent job helping with all your insurance needs. I am glad to hear that your experience with her is amazing each time. "
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Bradley Spriggs

November 6, 2025

5  out of  5
rating by Bradley Spriggs
"Trevor and his staff provide excellent customer service! They do a great job of explaining the different policy options and providing you with the appropriate coverage! It’s been a great experience!"
We responded:
"Thanks for the 5 ⭐️review. We are glad that my team provided great options for you to get the coverage you need. "
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Alec Dunagan

November 5, 2025

5  out of  5
rating by Alec Dunagan
"I typically deal with Trevor and Mark at this agency, however, I have had the pleasure of dealing with his entire staff throughout my time in VA. Both him and his team are responsive, professional and handle questions/concerns quickly.

They did great with my auto, renters, life, hospital income, and pet insurance!"
We responded:
"Alec, thanks for the 🌟⭐️🌟⭐️⭐️ review. We work hard to always make sure you have a great experience with the office. I am grateful we can help with a wide range of insurance products. "
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rick hoagland

November 5, 2025

5  out of  5
rating by rick hoagland
"Fantastic people and service"
We responded:
"Rick, thanks so much for the review. We strive to provide excellent service with every transaction. "